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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Payment Batch Failed
Microsoft Dynamics GP (Archived)

Payment Batch Failed

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Posted on by Nicolette 90

I had a payment batch today, that when I went to send the remittances by EMAIL, Dynamics hung on me. I rebooted, then restarted… however, it appears the batch has not fully sorted itself out. The remittances have not been emailed, but the batch is not in Transactions/GP2Bank/DC Elec Remittance, which is where I would normally go to send remittances & to post the batch.

I have checked in Master Posting, & Batch Recovery – but batch is not in either.
Under A/P vendor account I can see the payment but it has a status of “WORK”, and in Payables Batch it has a status of “Remittance Printing”. But I cannot work out how to move it on from here…

Would be good to have remittances emailed to contractors, but I would be happy with just the batch being posted & completed…

*This post is locked for comments

  • Thomas Newcomb Profile Picture
    Thomas Newcomb 1,810 on at
    RE: Payment Batch Failed

    Hi Nicolette!

    My only concern when it comes to these type of issues is that there could be duplicates that were created due to a posting interruption. Is there only one payment in this batch? What type of Payment is this? Check? EFT?

    With just a little more information I would be able to suggest some other steps as well.

    Please let us know!

    ~Thomas Newcomb

    ------------------------

    Dynamics GP Support

    ------------------------

    This posting is provided "AS IS" with no warranties, and confers no rights

  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Payment Batch Failed

    Start by performing a backup of the company database.  Then, run Tools > Maintenance > Checklinks on the Purchasing Transaction Logical file in Maintenance in the Purchasing series.

    This should enable you to post the checks.  Go to Transactions > Purchasing > Post Checks.  Select the batch, then click Process. It is possible you will be prompted to print/reprint the remittance here.  If so, this is required.  Make sure to change the selection to Remittance Form and off Remittance Alignment Form.  Once you have printed the remittance click Post, and then Process.

    support2.microsoft.com/.../855595

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