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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Correct SPF Record for...
Microsoft Dynamics CRM (Archived)

Correct SPF Record for Emails from CRM Online Organizations in My Region

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Posted on by Community Member

My CRM Online organization's URL is https://[organization].crm4.dynamics.com

I am using SPF records for my company's domain (because we are on Office 365 and this is recommended by Microsoft). 

I therefore guess that I need to add to my SPF record to cover emails being sent from Dynamics CRM Online, because I assume that they are being sent from a different email server than those being sent from the Exchange Server in my O365 tenant.

Does anyone have details about this and about what the correct SPF record would be? 

Thanks in advance

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  • Verified answer
    alf Profile Picture
    alf 17,915 on at

    Hi Michael,

    CRM Online will not send emails byitself.  With crm online you can have server side sync so then your o365 exchange will be sending the emails.  If this is your setup, you are all set with SPF.

    THe Other way is to use the email router installed in a local server.  Then you specify which smtp server to relay your emails from.

  • Community Member Profile Picture
    Community Member on at

    Perfect! Thank you Alex. (We have server-side sync in O365.)

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