Can we customize the custom alert to send dynamic fields in the text of the email?

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Posted on by binitshah

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Hi All,

We have configured custom alerts to send notifications on email when a credit limit has been updated. We want to send the email text as the previous credit limit and the current credit limit.

Is it possible to customize and send a dynamic text on the email?

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Shahrukh 501 on at

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RE: Can we customize the custom alert to send dynamic fields in the text of the email?

Hello everyone,

If any of you got the answer to this question?
Can we customize this alert email content in order to show the values in the email instead of just static text?

Regards,
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Corina Manescu on at

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RE: Can we customize the custom alert to send dynamic fields in the text of the email?

Hi Binit Shah,

Wanted to follow up on this issue and ask if you have been able to get it sorted out or whether you could provide more details about the current alerts that you have set up.

Thank you,
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Rahul Mohta 21,014 on at

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RE: Can we customize the custom alert to send dynamic fields in the text of the email?

when using customer workflow, it tracks the old value and new value, could perhaps use workflow
George_D365 on at

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RE: Can we customize the custom alert to send dynamic fields in the text of the email?

Hi Binit Shah,

Can you, kindly, provide more details about the current alerts that you have set up?