News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics GP (Archived) Not Getting Printers I...

Microsoft Dynamics GP (Archived)

Not Getting Printers In my GP

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

we have implemented cloud services and accessing our GP 2013 through remote desktop VPN , somehow I am not able to get my printers in GP print setup options.. although printers are installed in my system via USB mode.

surprisingly some system's printers are running fine with same situation but others are not..

can anyone help me to figure out how an cloud app could use on premise applications. and how to setup printers for cloud GP application.

Environment information- Azure As cloud , GP 2013 version

*This post is locked for comments

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Bill Campbell 22,647 on at

Like (1)

Report

RE: Not Getting Printers In my GP

One note, the printers are going to be local issue. What ever computer you are attaching with will need to share the printer accesss with the cloud accessed application.

When you open the RDP session, check that you are passing the local resources to the RDP site. I had a similar issue with Mic / Speakers on a VM system - that is why I think it is local resources not passing.

GP does get all printers from the Windows session - so, you need to make sure that the RDP machine sees the printers and then they should be there for GP to use as well.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2

Martin Dráb 230,188 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans