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we have implemented cloud services and accessing our GP 2013 through remote desktop VPN , somehow I am not able to get my printers in GP print setup options.. although printers are installed in my system via USB mode.
surprisingly some system's printers are running fine with same situation but others are not..
can anyone help me to figure out how an cloud app could use on premise applications. and how to setup printers for cloud GP application.
Environment information- Azure As cloud , GP 2013 version
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One note, the printers are going to be local issue. What ever computer you are attaching with will need to share the printer accesss with the cloud accessed application.
When you open the RDP session, check that you are passing the local resources to the RDP site. I had a similar issue with Mic / Speakers on a VM system - that is why I think it is local resources not passing.
GP does get all printers from the Windows session - so, you need to make sure that the RDP machine sees the printers and then they should be there for GP to use as well.
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