Unable to run URM Migration Tool for Migrating the workstreams

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Posted on by Pratiksha Panchbhai Microsoft Employee

As per the recent release for Omnichannel, we have OC Admin App where in we can manage workstream.
As per the document if we want to manage existing workstreams we can run a tool for the same and migrate the existing workstream to new OC Admin App.

Migrate workstreams | Microsoft Docs

But while running the tool, after the 2nd step the tool closes by itself.
Any leads what might be the issue?

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Hi Pratiksha，

Can you test it again or try to use another browser to test?

Regards,

Leah Ju

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Pratiksha Panchbhai Microsoft Employee on at

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Its like a tool, we don't use any browser I assume.

We use it like plugin registration tool!

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Pratiksha Panchbhai Microsoft Employee on at

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There was a problem running the tool using @microsoft.com domain.

They have fixed the issue and new version was available for downloading.

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