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Hi Community ,
Recently I have come across a weird issue on my trial environment .i.e when I try to add a html web resource it get encoded automatically and all the html tags are replaced by its encoded versions as shown below. Any help on this is greatly appreciated.
Thanks,
Chaithanya
Hi Partner,
Currently this is known issue for dynamics CRM online version. This will be fixed in upcoming release of CRM version.
Addition to encode of webresource, if you click on Rich text you will find the same encoded value rather than the actual HTML format.
Same issue, any idea when it will be fixed? Anyone aware of any workarounds?
It was all fine before the 15th, Microsoft obviously updated something and have broken new and updates to HTML web resources.
It should be fixed in upcoming releases of CRM.
Have they given a timeframe? ("upcoming releases" could be 6 months)
Hi ,
The Issue has been fixed . I am able to see no encoding now . Please check from your end .
Is still a problem here (Oceania), assume it may not have been rolled out to our region yet.
Hello all,
I can confirm this was already resolved in crm11 instances, version 9.1.017736.
I have a half-dozen environments that were working Friday and are all affected by the issue now (Sunday). How can we get on the update early or get this rolled back? My entire project is about to go off the rails now
Hi Tylen , For my trial environment the issue was resolved automatically In 2-3 days. (Note : I havent raised any ticket to microsoft ) I would sugest you to raise a ticket to microsoft for the same in case u need urgent fix.
@Ty8080 it could be a region or server rollout thing. The original poster was indicating it was resolved for them, but it took several more days for our environments to get fixed. The workaround we found was that on the Web Resource record we could still successfully use the Upload file button and this did not get encoded (just don't go to the text/source area on the Web Resource).
(I didn't log a support ticket and it self resolved and can confirm it is working ok for me today).
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