Show regarding in Outllok mail view?

(0) Share

Report

Posted on by Kathrin Falsett

1,722

Hi all,

is it possible to show the regarding of a mail tracked in CRM in an Outlook view? We often have the problem that the mail is tracked but the regarding is not set. Including the regarding in a view would offer the possibility to sort by this column and easy find the mails where the regarding is not set.

We use CRM 2013 with client 2013.

Thx,

Kathrin

*This post is locked for comments

I have the same question (0)

All responses (2)

Answers (0)

Suggested answer

Karth on at

Like (0)

Report

When you track an e-mail on Outlook, there's a small user icon displayed on that row (instead of the mail icon). You can sort the mails using this column.

Let me know if this helps.

Was this reply helpful? Yes No
Kathrin Falsett 1,722 on at

Like (0)

Report

This sorted view only shows all tracked mails togethter but not if the mail has set a regarding or not.

Thx

Kathrin

Was this reply helpful? Yes No