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Finance | Project Operations, Human Resources, ...
Suggested answer

Interest calculation - Customer overdue invoices

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Posted on by 57

Hi All,

I am getting the error message "There are no transactions that meet the interest calculation criteria" while calculating interest on customer overdue invoices.

I verified the interest code is setup under the posting profile and marked for interest calculation. Please help if any other setup is required for calculation. 

  • Suggested answer
    Joshua Ojo Profile Picture
    8 on at
    Interest calculation - Customer overdue invoices
    Hi PVS,
     
    I guess this has been resolved. Right? I experienced similar issue and had to change the 'Interest calculation' field to Open and closed via Credit and collections parameters. Presumably all other setup are in already in place.
     
     
    Regards,
    Joshua
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Interest calculation - Customer overdue invoices

    Hello PVS,

    Please check this docu:

    docs.microsoft.com/.../process-interest

    I assume that a specific step or setup has been overlooked.

    Best regards,

    Ludwig

  • Suggested answer
    Galyna Fedorova Profile Picture
    3,566 on at
    RE: Interest calculation - Customer overdue invoices

    Hi PVS,

    First of all, I would check if customer has been configured for the corresponding Customer Posting profile. Then check if you have open transactions for this customer. If so, check if Interest calculation parameter is set to YES on the transaction. And the last but not least, check if you haven't limited the query by setting up some filters on the Interest calculation dialog.  

  • André Arnaud de Calavon Profile Picture
    294,075 Super User 2025 Season 1 on at
    RE: Interest calculation - Customer overdue invoices

    Hi PVS,

    Can you share the exact setup done and have you reviewed if there are transactions which should be picked up according to the criteria?

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