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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Suspend Transaction sh...
Microsoft Dynamics AX (Archived)

Suspend Transaction showing wrong quantity on recall

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Posted on by Community Member

Hello everyone !

I am working on retail POS and I facing an issue with suspended transactions. When I suspend a transaction it gets stored in database correctly but when i recall it it loads wrong quantity. 

I have debugged the recall transaction triggers and it load correct data even  in postrecallTransaction trigger. But when it gets loaded in the grid it sets the quantity of all items as 1 even if we suspended the transaction with item quantity as 10.

Can anyone guide me what is the issue and how I ca resolve it ?

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  • Suggested answer
    Neeraj Chawla Profile Picture
    Neeraj Chawla 1,147 on at
    RE: Suspend Transaction showing wrong quantity on recall

    If this is the case then you have to customize it.... You have to write a code to decode the binary transaction and take out the quantity and then assign the quantity in main transaction.

    Either you can raise it with MS or This could be the possible solution for your problem.

  • Vysakh Profile Picture
    Vysakh 137 on at
    RE: Suspend Transaction showing wrong quantity on recall

    have you managed to get a solution for this? I am facing the same issue.

  • Vysakh Profile Picture
    Vysakh 137 on at
    RE: Suspend Transaction showing wrong quantity on recall

    Found the root cause. Within the barcode setup of that particular product in HQ, there is a Quantity field. This value should be blank.

    If the value is 1, the qty in POS will get reset to 1 after recalling a suspended transaction containing that item.

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