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Customer experience | Sales, Customer Insights,...
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There should be only one owner party for an activity

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Hi ,we are getting below error on MSCRM WorkfloW in CRM365 after upgradtion to d365.we are using OOB assigment of workflow

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: There should be only one owner party for an activityDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>bb825146-e91c-4511-94e9-c96af0235c88</ActivityId>
<ErrorCode>-2147220891</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>ApiExceptionSourceKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiOriginalExceptionKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">Microsoft.Crm.CrmException: There should be only one owner party for an activity ---&gt; Microsoft.Crm.CrmException: There should be only one owner party for an activity
at Microsoft.Crm.ObjectModel.GenericActivityServiceBase.InternalAssign(BusinessEntity entity, SecurityPrincipal assignee, ExecutionContext context)
at Microsoft.Crm.BusinessEntities.CascadeEngine.&lt;&gt;c__DisplayClass13_0.&lt;CascadeAssign&gt;b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Crm.BusinessEntities.CascadeEngine.&lt;&gt;c__DisplayClass36_0.&lt;AssignDB&gt;b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject.Assign(BusinessEntityMoniker moniker, SecurityPrincipal assignee, ExecutionContext context)
--- End of inner exception stack trace ---
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.&lt;&gt;c__DisplayClass2_1.&lt;Execute&gt;b__0()</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiStepKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">d7c9bb1b-ea3e-db11-86a7-000a3a5473e8</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiDepthKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">2</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiActivityIdKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">bb825146-e91c-4511-94e9-c96af0235c88</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiPluginSolutionNameKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">System</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiStepSolutionNameKey</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">System</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>OperationStatus</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">0</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>SubErrorCode</d2p1:key>
<d2p1:value xmlns:d4p1="">www.w3.org/.../XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>There should be only one owner party for an activity</Message>
<Timestamp>2020-12-02T06:07:04.2802736Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText>

[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[1aec6bbc-282f-eb11-a2ca-005056a323c9: ]
Starting sync workflow 'D365 - Tariff Change on Is Technical', Id: 06ec6bbc-282f-eb11-a2ca-005056a323c9
Entering ConditionStep1_step: Check IF Is Technical == No
Entering CustomActivityStep7_step: Route the application to Meter Technician
Entering RetrieveEntity_step:
Entering ConditionStep8_step: Check is user or team
Entering AssignStep13_step: Assign Application Header to team
Sync workflow 'D365 - Tariff Change on Is Technical' terminated with error 'There should be only one owner party for an activity'

</TraceText>
</OrganizationServiceFault>

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