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Small and medium business | Business Central, N...
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Customer Payment Journal - "Applies-to ID" Not Applying After Posting

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Hi all,
I'm experiencing an issue in Business Central where customer payments are posting correctly to the customer ledger, but the application of invoices is not happening—even though the "Applies-to ID" is set for each line before posting.
Here’s what I’ve observed:
The "Applies-to ID" was correctly filled in before posting.
After posting, the amounts hit the customer accounts, but the invoices remain open in the Customer Ledger Entries.
If I manually go into the "Apply Customer Entries" screen, paste the Applies-to ID, and hit "OK" before posting, the application works.
However, if I hit "Cancel" after pasting the Applies-to ID and then post, the application fails—despite the Applies-to ID still appearing on the journal line.
Could this be a UI-related issue where the application is not committed unless "OK" is clicked?
Has anyone else experienced this, or is there a workaround to ensure the Applies-to ID is correctly applied during posting?


Thanks!
 
 
I have the same question (0)
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    19,137 Super User 2025 Season 2 on at
    Customer Payment Journal - "Applies-to ID" Not Applying After Posting
  • Gerardo Rentería García Profile Picture
    23,570 Most Valuable Professional on at
    Customer Payment Journal - "Applies-to ID" Not Applying After Posting
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    19,137 Super User 2025 Season 2 on at
    Customer Payment Journal - "Applies-to ID" Not Applying After Posting
    Always click OK after setting Applies-to ID via the Apply Entries screen.
  • Sohail Ahmed Profile Picture
    11,086 Super User 2025 Season 2 on at
    Customer Payment Journal - "Applies-to ID" Not Applying After Posting
    Hope this might be helpful:
    Likely a UI issue where "Applies-to ID" needs "OK" in "Apply Customer Entries" to commit before posting.
    Workarounds:
     * Force "OK" Click: Automate or strictly enforce manual "OK" in "Apply Customer Entries."
     * "Suggest Lines - Apply to Oldest": If applying to oldest invoices.
     * Payment Registration: Explore this feature.
     * Check for Bugs/Setup: Investigate your BC version and settings.
     * Custom Development (AL): Automate application during posting.
    Best fix: Ensure "OK" is triggered in "Apply Customer Entries" before posting.
    Mark this answer as verified if it helps you.
     

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