web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Customer Payment Journal - "Applies-to ID" Not Applying After Posting

(3) ShareShare
ReportReport
Posted on by 124
Hi all,
I'm experiencing an issue in Business Central where customer payments are posting correctly to the customer ledger, but the application of invoices is not happening—even though the "Applies-to ID" is set for each line before posting.
Here’s what I’ve observed:
The "Applies-to ID" was correctly filled in before posting.
After posting, the amounts hit the customer accounts, but the invoices remain open in the Customer Ledger Entries.
If I manually go into the "Apply Customer Entries" screen, paste the Applies-to ID, and hit "OK" before posting, the application works.
However, if I hit "Cancel" after pasting the Applies-to ID and then post, the application fails—despite the Applies-to ID still appearing on the journal line.
Could this be a UI-related issue where the application is not committed unless "OK" is clicked?
Has anyone else experienced this, or is there a workaround to ensure the Applies-to ID is correctly applied during posting?


Thanks!
 
 
I have the same question (0)
  • Sohail Ahmed Profile Picture
    11,148 Super User 2025 Season 2 on at
    Hope this might be helpful:
    Likely a UI issue where "Applies-to ID" needs "OK" in "Apply Customer Entries" to commit before posting.
    Workarounds:
     * Force "OK" Click: Automate or strictly enforce manual "OK" in "Apply Customer Entries."
     * "Suggest Lines - Apply to Oldest": If applying to oldest invoices.
     * Payment Registration: Explore this feature.
     * Check for Bugs/Setup: Investigate your BC version and settings.
     * Custom Development (AL): Automate application during posting.
    Best fix: Ensure "OK" is triggered in "Apply Customer Entries" before posting.
    Mark this answer as verified if it helps you.
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,439 Super User 2025 Season 2 on at
    Always click OK after setting Applies-to ID via the Apply Entries screen.
  • Gerardo Rentería García Profile Picture
    25,225 Most Valuable Professional on at
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,439 Super User 2025 Season 2 on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,010

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 1,270 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,085 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans