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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Cannot create partial ...
Small and medium business | Business Central, N...
Suggested Answer

Cannot create partial shipment in Warehouse Shipment

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Posted on by giovanni79 223
I am trying to create a Warehouse Shipment from a Sales Order with a partial quantity to ship by changing the quantity to prepare column (the customer ordered 8 pieces, and we want to ship just 5, for example), but I am getting the following error message:

This will cause the quantity and base quantity fields to be out of balance.

[...]
AL call stack:
/Unit of Measure Management/(CodeUnit 5402).ValidateQtyIsBalanced line 9 - Base Application by Microsoft
/Warehouse Shipment Line/(Table 7321).ValidateQuantityIsBalanced line 9 - Base Application by Microsoft
/Warehouse Shipment Line/(Table 7321)./Qty. to Ship - OnValidate/(Trigger) line 43 - Base Application by Microsoft
/Warehouse Shipment Line/(Table 7321).InitQtyToShip line 8 - Base Application by Microsoft
/Warehouse Shipment Line/(Table 7321)./Qty. Outstanding - OnValidate/(Trigger) line 7 - Base Application by Microsoft
/Warehouse Shipment Line/(Table 7321).InitOutstandingQtys line 9 - Base Application by Microsoft
/Whse.-Create Source Document/(CodeUnit 5750).SetQtysOnShptLine line 13 - Base Application by Microsoft
/Sales Warehouse Mgt./(CodeUnit 5991).CreateShptLineFromSalesLine line 29 - Base Application by Microsoft
/Sales Warehouse Mgt./(CodeUnit 5991).FromSalesLine2ShptLine line 42 - Base Application by Microsoft
/Get Source Documents/(Report 5753).CreateActivityFromSalesLine2ShptLine line 10 - Base Application by Microsoft
/Get Source Documents/(Report 5753)./Sales Line - OnAfterGetRecord/(Trigger) line 47 - Base Application by Microsoft

Of course, I can create complete warehouse shipments (the customer ordered 8 pieces and quantity to prepare is set to 8). Also, the same manipulation for a partial shipment on another company on a different environment works without error. There must be a difference in how the item or locations (or something else) are set up, but I don't seem to find which one.

Thank you for your help
 

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 61,250 Super User 2026 Season 2 on at
    Did you check the Shipping Advice field on the customer card whether customer accepts partial shipments?
  • giovanni79 Profile Picture
    giovanni79 223 on at
    Thank you for the suggestion, but it was one of the first things I checked and all clients have partial deliveries turned on. It is something else.
  • Suggested answer
    giovanni79 Profile Picture
    giovanni79 223 on at
    In case anyone else has a similar problem:

    I had to contact our vendors for BC: it was a typo in a line of code that they corrected in another instance, but not in this one.
     
    Problem solved.

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