CRM Error Reference #86FDFA95

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Posted on by teemplaya

Hi,

When a user attempts to update a record, he receives an error. Here's what's in the log file:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #86FDFA95Detail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #86FDFA95</Message>
<Timestamp>2022-09-06T15:33:36.2291323Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

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a33ik 84,331 Most Valuable Professional on at

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RE: CRM Error Reference #86FDFA95

Hello,

Unfortunately, it's not possible to give the exact answer to what's wrong because the log doesn't have any additional pointers except "System.NullReferenceException". Do you have any plugins or real-time workflows that handle the update message of your entity?

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teemplaya 5 on at

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RE: CRM Error Reference #86FDFA95

The error went away when the user ran CRM in IE Mode and signed in to Edge. Thanks!

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