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Where to start with servicenow dynamics contact center integration

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Posted on by CU27051316-0

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Hi

Anyone know where to start with servicenow dynamics contact center integration?

I'm totally blank and noob but trying to understand/map-out the possibilities

Thank you

/PS

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Dynamics 365 Contact Center

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FSRon 93 on at

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You can always pay additionally to connect the two, but in your case I'd look into the standard connector and see to what extent that meets my needs:

https://learn.microsoft.com/en-us/dynamics365/contact-center/extend/configure-servicenow-connector

Sorry if this is too obvious, but you asked for the very first step, this would be it for me.

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