Set Email "From" Field to General Support Email

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Posted on by lawilliams713

I am trying to set the email "From" field to a specific email address/user OnLoad. I have done something similar for the "Subject" field using javascript and added it as web resource to the form but I've been unsuccessful in doing so for the "From" field. I do not know javascript specifically but I know enough to modify it for my needs if I find something similar that someone has written. That is how I achieved the "Subject" line fix. Does anyone know how I can set the "From" field on the email form to a specific user OnLoad? I don't believe I can get a flow to do this but if someone knows a way I am all ears!

Any help is greatly appreciated.

Thanks!

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Hi lawilliams713,

You can use the following js code:

function setSender(executionContext) { var formContext = executionContext.getFormContext(); var lookup = new Array(); lookup[0] = new Object(); lookup[0].id = "8c68629d-5555-ec11-8f8f-000d3a5b22fe"; lookup[0].name = "Eric Gruber (Sample Data)"; lookup[0].entityType = "systemuser"; formContext.getAttribute("from").setValue(lookup); }

Result:

Note:

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lawilliams713 45 on at

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Ah! So simple!!! Worked like a charm. Thank you!

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