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Reminder Level not found

Posted on by

Hi

Can somebody tell me where I correct this error:

The following was not found in the filter: Dunning level.

Filter: Dunning method code: INLAND, no .: 1..1

pastedimage1639581910713v1.png

The Reminder Setup is actually there ... and set on each customer.

pastedimage1639581967459v2.png

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reminder Level not found

    Selina,

    I see the Reminder Terms = Inland and the Levels you have setup.  For the Levels you have setup the Text, yes? Also, you noted the word Dunning. In BC I know the word Reminders and not Dunning. Do you have an APP that is helping you with Reminders? There are a few out there. Check with your Partner if you do not know.

    Thank you,

    Steve

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Reminder Level not found

    Hello,

    If you do not get further traction from the community, feel free to raise it to Microsoft support via your partner or CSP.

    Thanks.

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