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Azure incident Business Central service outage service - refund/compensation

Posted on by 10

Azure incident causes Business Central service outage service. 

On Feb 8th, users can't login to BC and BC Admin Center. 

People can't complete their daily work. 

Other systems triggered by BC are not working either becasue the out service of BC.

Business is at risk.

We are requesting a refund and compensation to make up our business damage.

 

Please consider our request.

 

Belows are the message we got all day when trying to login BC on 2/8.

 

Operation timed out 

The requested operation timed out 

AAD Tenant Id: a106481e-b71a-4a3c-8e6f-24f755f77a85

Tracking Id: 8DDD9489-ED2F-41A2-9A4C-0886F09B5120

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Azure incident Business Central service outage service - refund/compensation

    Hello,

    Your first point of contact is your partner who can discuss this further with Microsoft on your behalf.

    Thank you.

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