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Hello,
I received a ticket of a dynamics 365 (online) user that when he tries to open a contact, gets this error
The user has full read access to contacts.
Have you any idea for the cause & resolution of the error?
Thank you
Hi,
Please find similar issue for on-premise environment https://support.microsoft.com/en-us/topic/error-message-when-you-try-to-log-on-to-microsoft-dynamics-crm-cannot-open-database-organization-mscrm-requested-by-the-login-28c35b6b-24b5-7ff0-c831-1c75943c02ff
But as this is online environment, we would like to request you to verify the functionality using System Administrator account and if still not able to resolve, please help to open support ticket with Microsoft using https://docs.microsoft.com/en-us/power-platform/admin/get-help-support.
Best Regards,
Mobeen
I contacted the user and said that when he used other browser he had not any problem.
Thank you a lot for your answer!
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