Unable to Tender

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Hello, i have a 5 till RMS system. The 5th till is only used twice a year during our seasonal busy period.

Till 5 hasn't been used in a while and when i went to use it today the activation had someone lapsed. I reactivated the product and could get back into the store operations POS and all the items are there. However i am unable to tender a transaction and get the following error message

Error occured during tender process begin. Check event log for details.

Any ideas why this is or solutions to fix it?

I can find the event log but it is a DAT file an i am unable to open it properly.

Have turned all tills and server on and off again

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