Default caption and description not displaying for SysOperationService in D365 F&O

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Posted on by Aditya Pal

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I have created a SysOperationService class in D365 F&O.
Inside the service class, I have added both defaultCaption() and description() methods like this:

public ClassDescription defaultCaption()
{
return "@THO:THOINboundLoadCleanUpServiceCaption";
}

public static ClassDescription description()
{
return "@THO:THOINboundLoadCleanUpServiceDescription";
}

But when I check in the menu item or in batch job dialog, the caption and description are not displayed.
Why is this happening? Can a service class support both methods, or do I need to set it somewhere else (like in the menu item or operation framework attributes)?

but i want the batch like this

i am not getting this descpition part This service will delete the ASN/Packing structure for the specified module, for which the related load was received (for purchase) or shipped (for sales) before the specified number of days.Not getting this Part

i am getting like this

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Dynamics 365 Finance

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Martin Dráb 239,632 Most Valuable Professional on at

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I'm not aware of any support in SysOperation framework for an additional description. I can't check the code at the moment, but as far as I know, description() is just one of things that are used to determine the job name, the dialog caption etc. If you see such a description if a standard batch job, I guess it's added in a UI builder class. If you share details, we can check that together.

If the caption isn't what you want, you can use the debugger to check where it comes from. For example, it may take the label of the menu item, ignoring your methods.

Note that it's defined by the controller class, not the service class.

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Sohaib Cheema 49,664 Super User 2026 Season 1 on at

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caption method comes from SysOperationController nand you can see the method parmDialogCaption() the logic how it tries to get it from menu item, if you do not set the variable

Inside Dynamics if you see the references for class SysOperationServiceController you can see manyclasses that are implementing it and many of those implement caption as following (in the Controller class)

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Sagar121 1,185 Super User 2026 Season 1 on at

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You should add these methods in controller class. Typically you extend main class(entry point) with SysOperationServiceController. Then you can override these methods then you caption should appear.

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Rahul T 29 on at

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Hi Aditya,

Kindly ensure that your code is incorporated into a controller class that inherits from the SysOperationController class. For reference, please review the provided class and accompanying snapshot:

Class name: BankAccountTransClearedDateUpgrade

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Martin Dráb 239,632 Most Valuable Professional on at

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Okay, now let's return to the actual topic of this thread.

Aditya Pal, as I mentioned, the description you see below Clean up ASN/Packing structure isn't managed by the SysOperation framework. It's a text added in code to this particular dialog form. You'll find the implementation in WHSASNPackingStructureCleanUpUIBuilder class. If you want something similar in your own dialog, you'll need a similar implementation.

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