Retail POS Issue Credit Memo

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Posted on by Frank Hamelly | MVP...

4,029 Super User 2024 Season 2

When issuing a credit memo, an item must be selected to credit. When the credit is issued, does this also return the item, or does it just create a credit document on the customer's account for the value of the item?

Thanks,

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Nirvana115 4,917 on at

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RE: Retail POS Issue Credit Memo

Hi Frank,

Yes, When the credit is issued, does this also return the item.

If u check in the transaction the Quantity of item is positive.

Cdt,
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Roshani 20 on at

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RE: Retail POS Issue Credit Memo

Dear Frank,

As per my limited knowledge AX POS also return item while creating a credit memo.