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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Retail POS Issue Credi...
Microsoft Dynamics AX (Archived)

Retail POS Issue Credit Memo

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Posted on by Frank Hamelly | MVP... 4,029 Super User 2024 Season 2

When issuing a credit memo, an item must be selected to credit.  When the credit is issued, does this also return the item, or does it just create a credit document on the customer's account for the value of the item?

Thanks,

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  • Verified answer
    Nirvana115 Profile Picture
    Nirvana115 4,917 on at
    RE: Retail POS Issue Credit Memo

    Hi Frank,

    Yes, When the credit is issued, does this also return the item.

    If u check in the transaction the Quantity of item is positive.

    Cdt,

  • Verified answer
    Roshani Profile Picture
    Roshani 20 on at
    RE: Retail POS Issue Credit Memo

    Dear Frank,

    As per my limited knowledge AX POS also return item while creating a credit memo.

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