web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Some queries regarding...
Supply chain | Supply Chain Management, Commerce
Answered

Some queries regarding B2B e-commerce

(0) ShareShare
ReportReport
Posted on by Saif Gilani 5

Hi All,

I am new to B2B e-commerce and have a few questions. Would be thrilled if someone could help me out.

  • We currently know that vendors have the capability of buying items on credit. However, what is the exact flow of requesting credit? In the videos I've watched thus far show the complete On-boarding experience for business partners, but fail to show how the credit limit is determined. Furthermore, what will the flow be for requesting an increase in the initial set credit limit? 
  • Is there capability for handling product returns, and showing them in full account order history? Would this require customization?
  • Given, a business partner recommends that a Purchase Order is required for placing orders, can this request be accommodated? Or will this again require customization?

Looking forward to responses.

Thanks

I have the same question (0)
  • Verified answer
    Juliet Zhu Profile Picture
    Juliet Zhu on at

    Hi Saif Gilani,

    To answering your questions:

    1. Please refer to this link, especially Prerequisites section: docs.microsoft.com/.../payment-method

    2. Currently the OOB eCommerce site doesn't include return order feature. Customization would be required.

    3. eCommerce site doesn't create purchase orders directly in back office. You may refer to this doc and see if it helps: docs.microsoft.com/.../create-purchase-order-sales-order

    Thanks,

    Juliet  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Laurens vd Tang Profile Picture

Laurens vd Tang 299 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 183 Super User 2025 Season 2

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 118 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans