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Microsoft Dynamics AX (Archived)

Generate Packing Slip

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Posted on by

Hey everyone,

I am trying to print the generate the packing slip a and I keep getting this error message. Any idea why am I getting this infolog??

Thank you

errorerror.png

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  • Verified answer
    BorisD Profile Picture
    2,826 Moderator on at

    It seems you don't have the item in on hand inventory.

  • Community Member Profile Picture
    on at

    Boris,

    Thank you for your quick reply!

    it seems like there is enough of that item on hand so that's why I dnt get why I would have such error message.

    Thank you

  • Verified answer
    BorisD Profile Picture
    2,826 Moderator on at

    This could be a decimal issue on the unit CA. Default decimals are set to zero and it seems you need to set it to 2.

    If you have access, go to Organization Administration > Setup > Units > Units

    Locate the unit CA

    In the Rounding section, change the decimals field to 2

  • Community Member Profile Picture
    on at

    when I try to set the CA decimals to 2 it gives me this error message

    error-error.png

  • Verified answer
    BorisD Profile Picture
    2,826 Moderator on at

    That is correct, you cant set decimal on catch weight. I didn't realize that's what it was. Are you sure the items are picked? Make sure your pick list registration is completed.

  • Verified answer
    BorisD Profile Picture
    2,826 Moderator on at

    If the packing list is completed. This order might have output orders. Try going to the lines and click inventory > Output orders and delete what's there. Now try to do your packing list registration.

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