Hi,
We are on CRM 2011 On Premise. We are getting several different errors when running a standard workflow that contains a custom workflow activity when a phone call is created. When the phone calls are created in bulk, the workflow only succeeds for some, but pauses in a "waiting" state and gives the following errors on all others:
An error has occurred.
A SQL error has occurred.
Invalid Pointer.
Details of all errors are:
System.InvalidOperationException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #CDA8829B
ValidateOpen - Encountered disposed CrmDbConnection when it should not be disposed
ValidateClosed - Db GetCreateConnection() should be closed on End
Generic SQL error.
VerifyCommitted - Transaction has not been committed
An unexpected error occurred.
If we resume the "waiting" workflows one by one, they succeed just fine. The issue only happens when the phone calls are created in buik. After reading several articles online, we added the following registry keys to both the crm and async server, rebooted and attempting to try the workflow again. Same errors.
Added these keys to the HKLM\Sofware\Microsoft\MSCRM folder:
DWORD OLEDBTimeout = 300000 (decimal)
DWORD ExtendedTimeout = 1000000 (decimal)
DWORD NormalTimeout = 1000000 (decimal)
Any ideas on how to resolve this issue? It seems like they are common errors other crm users have experienced when using custom plugins or custom workflow activities.
Thanks in advance.
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