Dynamics Community Forum Thread Details

Hi T.I.A,

Thanks for your solution. as per my requirement on click of reactivate button in the case i should get a confirm dailog box with two options. i had achieved this but problem is that confirm dialog box when i click on reactivate the sla records should reinstate and sla timers should start, for this i am setting a date field in j script and if click on amend it should do ntg. only records should be active not sla.

Below is the code and the error i am getting while clicking on the reactivate.

function dialogbox()

{

debugger;

CrmService.IncidentRibbon.CommandBarActions.reactivate();

setTimeout(function () {

var confirmStrings = { text:"Do you want to Reactivate or Amend.", title:"Confirmation Dialog", "cancelButtonLabel": "Amend", confirmButtonLabel: "Reactivate" };

var confirmOptions = { height: 200, width: 500};

setTimeout(function () {

Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(

function (success)

{

debugger;

if (success.confirmed)

{

var date=new Date();

Xrm.Page.getAttribute("new_deadline").setValue(date);

Xrm.Page.getAttribute("new_deadline").setSubmitMode("always");

Xrm.Page.data.save();

}

else

{

Xrm.Page.getAttribute("description").setValue("No");

}

}, 1000);});

Xrm.Page.data.save();

}, 1000);

Xrm.Page.data.save();

}

ERROR:

Error:Unhandled exception:

Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]

Message: Since case is resolved and read-only, only these attributes are updatable : "ownerid", "owneridyominame", "owneridtype", "owninguser", "statecode", "statuscode", "modifiedon", "modifiedby", "modifiedonbehalfby", "owningbusinessunit" , "processid". If you need to edit other fields, please reactivate the case.Detail:

<d2p1:key>CallStack</d2p1:key>

<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string"> at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)

at System.Environment.get_StackTrace()

at Microsoft.Dynamics.Solution.Common.CrmException.BuildOrganizationServiceFault(Exception innerException, Int32 errorCode, String message)

at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace)

at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)

at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Int32 errorCode)

at Microsoft.Crm.Service.ObjectModel.IncidentService.PreValidateForUpdate(Case incident, ISecurityService securityService)

at Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.ExecuteCrmPlugin(LocalPluginContext localContext)

at Microsoft.Dynamics.Solution.Common.PluginBase.Execute(IServiceProvider serviceProvider)

at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass2_1.<Execute>b__0()

at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)

at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)

at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)

at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Execute(PipelineExecutionContext pluginContext)

at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.UpdateWithInvocationSource(BusinessEntity entity, FilterExpression filter, Int32 invocationSource, ExecutionContext context)

at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Update(BusinessEntity entity, FilterExpression filter, ExecutionContext context)

at Microsoft.Crm.BusinessEntities.BusinessProcessObject.<>c__DisplayClass199_0.<UpdateWithPipelineAndExtensions>b__0()

at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)

at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)

at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)

at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)

at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)

at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)