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Microsoft Dynamics CRM (Archived)

Can't add Products to an Order

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When trying to add a Product to an Order, after clicking on Add New Order Product, I get the following error.  This happens in our Sandbox as well and looks like it's a known issue.  Has anyone figured out a work around?  I'm not able to add the product using the Order Product Inline Edit View either.  This has created a bottleneck for our billing system.  Any help is appreciated.

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  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Tracy,

    Your screenshot is not visible. Can you please repost it?

  • Community Member Profile Picture
    on at

    7457.error-message.jpg

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    That's weird. Can you reproduce the same behavior on your productive instance?

  • Community Member Profile Picture
    on at

    We have two instances, a sandbox and production instance.  It's the same in both.

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    That's weird. I would suggest to get in touch with Microsoft Support and open a ticket.

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