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Suggested answer

Printer document routing

Posted on by 150

Hello Guys, 

I'm working with Microsoft Dynamics Ax 2012 R3 

Actually i'm working with vpn in the server of our client, 

i want to set up printing labels wms, so i've set what i think needed,but i document routing the list of printer is not appeared, but labels are generated in "Licence plate labels "

I also rebooted the service of "printer spooler"

PLEASE do you have any idea why the list does not appear !??

 here is my set up :

 436714.Capture.PNG3858.Capture1.PNG6038.Capture3.PNG4846.Capture4.PNG2654.Capture5.PNG5280.Capture6.PNG

Thanks in advance 

Hope you have an idea about the problem.

  • RE: Printer document routing

    If the issue is still not solved, I suggest you better raise a case with Microsoft so that they can investigate and provide you next action. 

    Regards,

    Clive Purushothaman

    This post is my own opinion and does not necessarily reflect the opinion or view of my company or Microsoft.

  • abdulaziz.alesaei Profile Picture
    abdulaziz.alesaei 342 on at
    RE: Printer document routing

    yes

  • abdulaziz.alesaei Profile Picture
    abdulaziz.alesaei 342 on at
    RE: Printer document routing

    the printer is working whit document  but it gust only doesn't work on the label

  • ergun sahin Profile Picture
    ergun sahin 8,812 Super User 2024 Season 1 on at
    RE: Printer document routing

    Can you print manualy from server machine

  • RE: Printer document routing

    Hi hedi1012, 

    Can you please check if your printer is available in the Printer management and is the issue only when printing the label or you are unable to print any document from AX to the printer ?

    Regards,

    Clive Purushothaman

    This post is my own opinion and does not necessarily reflect the opinion or view of my company or Microsoft.

  • abdulaziz.alesaei Profile Picture
    abdulaziz.alesaei 342 on at
    RE: Printer document routing

    Hello,

    I already find this doc and I do the setup but still doesn't print


    the printer is already showing in the document routing but doesn't print.

    I do not know why it is doesn't print.

    if you have any idea where to find the print log and the data that sent to the printer in AX

  • hedi1012 Profile Picture
    hedi1012 150 on at
    RE: Printer document routing

    Hello,

    No, even i tried this documentation but without result

    timsaxblog.wordpress.com/.../

    i think is not related to Ax but is related to the server and the printer settings

  • abdulaziz.alesaei Profile Picture
    abdulaziz.alesaei 342 on at
    RE: Printer document routing

    Hello

    hedi1012. did you find the Solution

  • AlisonNort Profile Picture
    AlisonNort 5 on at
    RE: Printer document routing

    Hi.. I would like to help, but it all looks quite complicated.

  • Suggested answer
    George_D365 Profile Picture
    George_D365 on at
    RE: Printer document routing

    HI hedi1012,

    Have you checked the following documentation: docs.microsoft.com/.../configure-print-settings-for-labels

    Hope it helps.

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