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Supply chain | Supply Chain Management, Commerce
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Purchase Order Returns. Questions on Process Flow

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Hi all,

Quick question; new to the system and testing some things re documenting returns from purchase orders.

I've 

a) created a purchase order for vendor X,

b) received goods against that purchase order

c) invoiced the purchase order

d) processed a purchase order, type return, for the same goods, then posted the goods as received for a negative quantity.

I verified that both the vendor balance and the inventory are correct (net zero). 

...

My question is:

To correctly do the returns, do I have to create both the purchase order type return as well as the invoice for the purchase order type return? 

Do you send both the Return Order / Return Order Invoice to your vendor? I would guess that, you would typically send the return order with the goods, and send the return order invoice only if the original P.O. has been received from the vendor? Otherwise, you could just create the return order without the credit note?

...

Thanks for any help,

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  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at
    RE: Purchase Order Returns. Questions on Process Flow

    1. PO type return is created and product receipt sent o vendor to confirm the goods which you are returning with original order reference.

    2. You can optionally send the invoice copy but typically it will be given by Vendor to you as credit note once they receive goods , so that you can record that credit note in your system.

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