I need to process a charge back (NSF) however it has already been moved to HISTORY so I cannot do it in the Receivables Posted Transactions Maint window. I do not have access to the PSTL so I cannot reopen the payment. Please help
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Since the NSF would increase the customer's AR balance, you can enter another invoice against that customer for the amount of the bounced check. In order to NSF the payment that's in history, you will have to find a way to access the PSTL tools. Using the PSTL is the only method that will properly reflect the NSF check. You will also need to adjust your check register depending on the status of the 'check'.
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André Arnaud de Cal...
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