web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to delete primary ...
Microsoft Dynamics CRM (Archived)

How to delete primary UI attribute from CRM

(0) ShareShare
ReportReport
Posted on by Mahadeo Matre 17,021

We customized CRM 2011 system. We used some system entities and created some custom entities.

To create custom attributes in system entities, we modified customization XML, added new attributes directly in customization XML and imported that XML

but when we modified XML for one system entity (incident / case), at that time we made one mistake, we added new_name attribute and its primary UI attribute.

For case, now there are two primary UI attributes, we are trying to remove new_name attribute, but CRM throwing error

"Cannot delete Primary UI Attribute: new_name from Entity: Incident"

how can I remove this attribute from CRM system, also we noticed that when trying to filter out custom attributes in solution UI, CRM is not showing custom attributes in this view

 

*This post is locked for comments

I have the same question (0)
  • Gus Gonzalez Profile Picture
    Gus Gonzalez 27,113 on at

    Sorry Mahadeo,

    I don't think you will be able to accomplish that...can you restore a backup?

  • AaronRic Profile Picture
    AaronRic 10,035 on at

    Hi there,

    It is important to note that adding directly to the customizations.xml is not a supported method to add fields. I do not believe you will be able to remove this directly from the customizations.xml either. However, if you have a test environment, I would give this a try. Are you able to restore to a backup?

  • Community Member Profile Picture
    Community Member on at

    Hey ,

    Please perform following steps to switch primary field in entity. However this is unsupported way.

    1) Create a new attribute and publish it. (For e.g New_CRM_Field )

    2) Select the current primary attributes DisplayMask

    Select DisplayMask from MetadataSchema.Attribute where Name='Primay_CRM_Field'

    e.g 1006633344

    3) Select the new field attribute DisplayMask

    Select DisplayMask from MetadaSchema.Attribute where Name='New_CRM_Field'

    e.g 469762048

    4) Update the DisplayMask to the new field from current field.

    update MetadataSchema.Attribute set DisplayMask= 469762048 where Name='Primary_CRM_Field'

    update MetadataSchema.Attribute set DisplayMask= 1006633344 where Name='New_CRM_Field'5) Publish

    Hope this will help!

    Senthil Mani

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans