web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / No contacts in my CRM ...
Microsoft Dynamics CRM (Archived)

No contacts in my CRM base anymore

(0) ShareShare
ReportReport
Posted on by Community Member

Hi,

I have lost all "active contacts" of my company.

I am not sure of what happened but it may be a wrong data-import manipulation.

What should to retrieve this data ?

Do you know if Microsoft provides a database "restore" service ?

Thanks for helping, situation quite stressful.

Antoine

*This post is locked for comments

I have the same question (0)
  • Frank Lee Profile Picture
    Frank Lee 4,617 on at

    If CRM Online - contact Microsoft CRM Support and open support ticket to restore database.

    If On-Premise - SQL Server backup/restore process.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans