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I have a client with a lead form that does not want to hold its layout. I go in to the form editor, move the fields and tabs to where they should be, then save and publish. The changes will stick anywhere from a few minutes to a few days, but they always revert back to where they were. I've also tried making a copy of the form and disabling the old one but I'm getting the same results. Has anyone else seen this, and/or know how to fix it?
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Hi Tony,
I would probably check a few things:
- If there is a developer/user importing some older version of the form as part of a solution
- If there is an automated deployment process that's doing the same as above periodically
- If there is a user who's actually updating the form layout
How many users to you have there and how many of them have permissions to customize the forms?
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André Arnaud de Cal...
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