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Microsoft Dynamics CRM (Archived)

Error You are not allowed to pick this item

Posted on by Microsoft Employee

I get the error 'You are not allowed to pick this item" error when trying to choose queute item from queue by clicking on the button choose.

I have the double checked  all security roles and user settings and all seem to be in place.

Any help will be appreciated !

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  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Error You are not allowed to pick this item

    Hello,

    Does it happening for all user or particular user?

    Check business unit,team of the user which having all permission.

    In addition try to pick another records.

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