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Microsoft Dynamics CRM (Archived)

Base currency showing wrong symbol in fields

Posted on by 195

Hello.

I have a very strange issue.

On my Accounts form, we have several currency (base) fields.

The value is correct, but the symbol is not. It is using the accounts currency.

What is even more strange is, when I go to advance find and add the column - the value AND symbol is correct...

What is changing the symbol on the field, on the form?

*This post is locked for comments

  • Yonk Profile Picture
    Yonk 10 on at
    RE: Base currency showing wrong symbol in fields

    Having the same issue - cloud Dynamics 365 latest version.

    Base currency for system is USD - we only use USD.

    User personalization settings / formats are set to English (United Kingdom), so in the new Global Search, the British Pound symbol is showing (even though the currency amount is the USD amount from the record).  If user changes formats to English (US), the symbol is correct, but now her dates are showing the US way instead of the UK way.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Base currency showing wrong symbol in fields

    I figured out the issue: when we move the "total section" below the quote detail sub-grid in the quote form the issue with the wrong currency appears. From my point of view a bug.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Base currency showing wrong symbol in fields

    I have a similar problem that just occured these days.

    We had adjusted several times the default quotedetail sub-grid view (the one that is allowing inline edit). We figured out that we cannot change the view without loosing inline edit functionality.

    Now the currency in the subgrid is always showing the base currency, independantly from the currency set in the quote.

    The original quote form still has the original sub-grid and there the currency is displayed correctly. The new form has many new changes compared to the old one so we would like to "rescue" our changes.

    Version: 8.2.2

    Any ideas?

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Base currency showing wrong symbol in fields

    Hi Azillion,

    Make sure you set the default currency by going to  Go to settings>>Administration>>System Settings>>Set default currency.

    In addition ask users to change currency in their personal options.

    You can also create Business rules on Account/opportunity/Orders etc. and set default currency.

  • Azillion Profile Picture
    Azillion 195 on at
    RE: Base currency showing wrong symbol in fields

    currencyerror.png

    Note that on views (advanced find etc) the symbol is correct (euro).

    The value is correct, but symbol wrong - should not be DKK

  • gdas Profile Picture
    gdas 50,085 on at
    RE: Base currency showing wrong symbol in fields

    Hi Azillion,

    Could you please share screenshot.

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