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Customer experience | Sales, Customer Insights,...
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Addin outlook Error Message :

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Posted on by 5

Hello,

On a Dynamics CRM on prem, after deploy the addin outlook I click in outlook on the dynamics Icon and I have this message : 

6404.pastedimage1610709461460v1.jpeg

The Impersonation and the oauth is configured in exchange, oauth ok on CRM and Adfs is ok too

I have deploy many time this addin for many customers, it's the first time I have this error. I find nothing in any event viewer

thnks for your helps

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  • Alan Ericson Profile Picture
    Microsoft Employee on at

    Hi Bastien,

    Looks like this may be related to some changes on the Exchange side. Here is a link to another thread with the same issue

    https://github.com/OfficeDev/office-js/issues/1441 

    In order to resolve the issue, an update to Exchange may be required: https://support.microsoft.com/en-us/help/4581424/description-of-the-security-update-for-exchange-server-october-2020

    Thanks,

    Alan

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