To get contact details from Customer Journey in D365

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Posted on by Community Member Microsoft Employee

Hi there,

I have a business logic to find out country detail of contacts included in Customer Journey. Can any please help me how to get those details in plugin.

I've the following in steps in my mind to find out them,

1. Register a plugin on creation of customer journey

2. Check the segment included in Customer Journey.

3. From Member of segment, we can find out list of contacts.

But my question here is which field should I use to query in the plugin?

Thank you very much for your help in advance!

Warm Regards.

Leo

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Nya 29,056 on at

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RE: To get contact details from Customer Journey in D365

Hi Leo,

There are three fields recording the country info of contacts - address1_county, address2_county and address3_county.

The exact field you need to use will depend on your actual records.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya