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Back ordered items are not being allocated once receiving

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Posted on by Community Member Microsoft Employee

We are noticing that back ordered items are not being allocated once receiving is entered.

For example:

Item No. TRA 95800744 was on back order. I received this into GP yesterday and have entered the order, pushing through the items already sent, through to invoice. This items is still showing as 1 available, 1 on hand, and 1 back order when the back order should have changed to 1 allocated.

Please let me know if we are missing a step in updating back orders and / or inventory or if this should be updating automatically.

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Tim Wappat 5,701 on at

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RE: Back ordered items are not being allocated once receiving

I would only expect the back orders to automatically allocate if you have created a POP SOP link between the sales order line and the purchase order line.

If they are not linked, you would need to manually allocate those sales orders once the inventory is booked in.

For example, in sales transaction entry on the top menu you have under options >> Allocate or Fulfill

from there you can allocate a document.

Tim.

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