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Microsoft Dynamics GP (Archived)

Paid Transaction Removal not clearing CRM because of partial cents

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Client uses Finance Charges and the charge ended up with an extra half cent, i.e. 6.545 in RM20201. A credit memo was issued to clear it, i.e. 6.55, but it doesn't get removed by the Paid Transaction Removal and shows up on the Detail Historical Aged Trial Balance as ($0.00).

How do I get rid of it?

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  • Heather Roggeveen Profile Picture
    9,150 on at

    Hi

    You will need to update the values manually in the tables.  This does happen occasionally - no idea why.  It may be in more than one table.  Try it on the table you note above and then see if the paid transaction removal will go.  

    Cheers

    Heather

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