Client uses Finance Charges and the charge ended up with an extra half cent, i.e. 6.545 in RM20201. A credit memo was issued to clear it, i.e. 6.55, but it doesn't get removed by the Paid Transaction Removal and shows up on the Detail Historical Aged Trial Balance as ($0.00).
How do I get rid of it?
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Hi
You will need to update the values manually in the tables. This does happen occasionally - no idea why. It may be in more than one table. Try it on the table you note above and then see if the paid transaction removal will go.
Cheers
Heather
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