Dynamics Community Forum Thread Details

[CRM9, Script] Cannot read property 'bookOrRescheduleWithCallback' of undefined

After upgrading our Sandbox environment we encored problem with saving new record of “Appointment” entity.

Problem occurs on Quick Form with is invoked by CRM from Account entity form (standard Add New functionality).

No additional JavaScript functionality is added on “Appointment” entity, in “Account” form there is simple JavaScript that makes some fields disabled.

Error that GUI shows:

1185.err1.png

Debugging of CRM JavaScript’s shown me following problems:

06355.err2.png

With shows following callstack:

"TypeError: Cannot read property 'bookOrRescheduleWithCallback' of undefined
    at Mscrm.InlineEditDataService.$1f_0 (xxx.crm4.dynamics.com/.../JsProvider.ashx;ver=1005756403:5230:54780)
    at Mscrm.InlineEditDataService.saveData (xxx.crm4.dynamics.com/.../JsProvider.ashx;ver=1005756403:5230:51642)
    at Function.Mscrm.InlineEditDataService.save (xxx.crm4.dynamics.com/.../JsProvider.ashx;ver=1005756403:5230:12486)
    at Mscrm.FormDataManager.save (xxx.crm4.dynamics.com/.../JsProvider.ashx;ver=1005756403:6:7117)
    at Mscrm.FormDataManagerWrapper.save (xxx.crm4.dynamics.com/.../JsProvider.ashx;ver=1005756403:6:44450)
    at Mscrm.GlobalQuickCreate.RefreshFormCallbacks.onRefreshFormSaveCallback (xxx.crm4.dynamics.com/.../JsProvider.ashx;ver=1005756403:1998:34051)
    at Function.Mscrm.Utilities.executeFunction (xxx.crm4.dynamics.com/.../global.ashx)
    at HTMLButtonElement.Mscrm.GlobalQuickCreate.GlobalQuickCreateBehavior.$Y (xxx.crm4.dynamics.com/.../globalquickcreatebehavior.js)
    at HTMLButtonElement.u (r1.res.office365.com/.../shellcoreming2am_20bef2ed.js:1794:22)"

After digging into following exception I found a place where this error occurs:

1050.err3.png