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Microsoft Dynamics CRM (Archived)

Update from CRM 2016 online to Dynamics 365

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Posted on by 25

We are due to update our current CRM 2016 online instance to Dynamics 365 in the next few weeks. Has anyone here performed this update already? Are there any known issues in the update or is a simple button to approve the update?

Thanks.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update from CRM 2016 online to Dynamics 365

    Hi Shwetha

    Tenfold just recently added MS office 365 to their integrations list. Tenfold offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. They also support MS Dynamics integration.

    www.tenfold.com/.../dynamics

  • Clem Profile Picture
    Clem 2,541 on at
    RE: Update from CRM 2016 online to Dynamics 365

    thanks for the inputs !

    Clément

  • Jmiquel Profile Picture
    Jmiquel 560 on at
    RE: Update from CRM 2016 online to Dynamics 365

    Yeah, I had a "problem" with BPF regarding the security role attribution...

    Now you have to update your security role to give an access to a BPF.

    The access from the BPF is not working anymore...

  • Ben John Profile Picture
    Ben John 559 on at
    RE: Update from CRM 2016 online to Dynamics 365

    Yes, I've wrote it here down: www.leicht-bewoelkt.de/bug-in-bpf-with-dec-update

  • Clem Profile Picture
    Clem 2,541 on at
    RE: Update from CRM 2016 online to Dynamics 365

    Any issues related to the BPF ?

    I heard that it was not all stabilize yet ...

  • Jmiquel Profile Picture
    Jmiquel 560 on at
    RE: Update from CRM 2016 online to Dynamics 365

    Hello,

    On my side, I didn't have any problem when I migrated my organisation form CRM 2016 to Dynamics 365.

    Except for one specific thing, a local server lost the connection with the CRM because the IP address changed.

    We just asked our customer to authorize a new bank of IP.

    Regards,

    Julien Miquel

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