Marketing App Segments unable to see all its instance contacts

(0) Share

Report

Posted on by douellette

Hello,

I did some tests with this application and after a while, without changing configuration, segments are unable to see contacts created after a certain date. It also fits with a specific build date. I did include a screenshot showing a search on contacts created after the date, and also a static segment with the same filter, not seeing anything.

A support call has already created for that, but I really want to know if anyone is having/had this problem ?

Thanks,

Denis

Categories:

Segmentation

I have the same question (0)

All responses (1)

Answers (0)

Suggested answer

douellette on at

Like (0)

Report
Copy link

Link copied!

To anyone who might have this problem, it is a bug in the application and I got confirmed by support they are working to fix it.

From MS support:

~The operation team has found an issue with “CRMConnector”. This allows the application to update the info that the customer submit in his CRM. They are already working on a fix.~

To move forward while they are fixing it, I had to recreate an instance and install the marketing app from scratch.

Was this reply helpful? Yes No