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Marketing App Segments unable to see all its instance contacts

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Posted on by douellette

Hello,

I did some tests with this application and after a while, without changing configuration, segments are unable to see contacts created after a certain date. It also fits with a specific build date. I did include a screenshot showing a search on contacts created after the date, and also a static segment with the same filter, not seeing anything.

A support call has already created for that, but I really want to know if anyone is having/had this problem ?

Thanks,

Denis

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Segmentation

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douellette on at

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RE: Marketing App Segments unable to see all its instance contacts

To anyone who might have this problem, it is a bug in the application and I got confirmed by support they are working to fix it.

From MS support:

~The operation team has found an issue with “CRMConnector”. This allows the application to update the info that the customer submit in his CRM. They are already working on a fix.~

To move forward while they are fixing it, I had to recreate an instance and install the marketing app from scratch.