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Microsoft Dynamics GP with nextgen AV - massive lag

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anyone using Great Plains with a modern EDR type AV. We are using FortiEDR (yes, I know it's not one of the major players). You can only make exclusions in FortiEDR when it actually blocks something. In this case FortiEDR isn't blocking anything with GP it's just causing 4-5 second lags where it would normally be milliseconds. all other programs are fine! just GP. Disable FortiEDR and GP immediately goes back to normal speed. I'm wondering if anyone else is using this combo (FortiEDR / Great Plains) or any ngav with GP. and are you experiencing slowdowns?            MyInsite

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  • Suggested answer
    Derek Albaugh Profile Picture
    on at
    RE: Microsoft Dynamics GP with nextgen AV - massive lag

    Have you tried adding exclusions to the antivirus application for the Dynamics GP directory as well as any shared network folders or drives holding forms/reports dictionary files for GP, the Dynamics.exe file itself, along with the following file extensions that Dynamics GP uses:

    • .cnk

    These files are used when service packs are installed. These files should not be in a directory for a significant time.

    • .dic and .chm

    These files are the Help files for Microsoft Dynamics GP.

    • .set

    These files are the start files. These files contain information about the products that are installed and where the products are located.

    • .ini

    These files are the configuration files. These files hold information about which user logged on most recently, what data source is used, and the paths.

    • .dat

    These files are ctree .dat files that are used with an SQL database.

    • .idx

    These files are ctree index files that are used with an SQL database.

    • .vba

    These files are used if there are Microsoft Visual Basic for Applications (VBA) modifications for Microsoft Dynamics GP.

    • .log

    These files are used by a Dexsql.log file if you use a Dexsql.log file to troubleshoot an error message.

    Thanks

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    14,069 Most Valuable Professional on at
    RE: Microsoft Dynamics GP with nextgen AV - massive lag

    The following articles talk about performance issues.

    winthropdc.wordpress.com/.../

    winthropdc.wordpress.com/.../

    winthropdc.wordpress.com/.../

    How to troubleshoot slow performance in Microsoft Dynamics GP (KB 898982)

    support.microsoft.com/.../898982

    Regards

    David

  • Suggested answer
    Derek Albaugh Profile Picture
    on at
    RE: Microsoft Dynamics GP with nextgen AV - massive lag

    community.dynamics.com/.../the-exciting-future-of-microsoft-dynamics-gp---lifecycle-update

    community.dynamics.com/.../microsoft-dynamics-gp-roadmap-to-2028-and-beyond

    ......here's some of the most recent information regarding Microsoft Dynamics GP.........

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    14,069 Most Valuable Professional on at
    RE: Microsoft Dynamics GP with nextgen AV - massive lag

    Hi Derek

    The previous response is spam with a hidden url link (and incorrect) and I have reported it.

    Regards

    David

  • Derek Albaugh Profile Picture
    on at
    RE: Microsoft Dynamics GP with nextgen AV - massive lag

    ........should've figured that.......not enough caffeine yet this morning.......thanks, David

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