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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / How do I add a new fie...
Customer Insights - Journeys forum

How do I add a new field to an event form

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Posted on by NatalieR 5

Hello,

I tried to edit my event form, and when I selected the "new field" button, I got an error message. Tried several times. How do I get around this?

Thanks,

Natalie

Categories:
Event Planning and Management
  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: How do I add a new field to an event form

    Hi Natalie,

    I agree with Wouter's comments.  Also, are you on the latest version on the solution?  I just updated my instance to July last night and I am able to create fields without issue for Events.  I'm also have system admin privileges as well.  If nothing on Wouter's list or having the updated version works, I would also suggest the support ticket route.

    Thanks,

    Megan

    Please mark as Verified if this answers your question!

  • Wouter Madou Profile Picture
    Wouter Madou 3,392 on at
    RE: How do I add a new field to an event form

    That's quite generic :).

    You are allowed to edit forms / create fields?

    Are you sysadmin / customizer?

    Does the issue occur on other entities/forms as well?

    What is your browser that you are using?

    I have no problems changing the event form through chrome as admin.

    (If your situation is the same, I would recommend creating a support issue after you tried in a new session with incognito mode.)

  • NatalieR Profile Picture
    NatalieR 5 on at
    RE: How do I add a new field to an event form

    dyn.PNGdyn2.PNGThanks for getting back so quickly

    It says

    "An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics 365 community for suggestions.."

  • Wouter Madou Profile Picture
    Wouter Madou 3,392 on at
    RE: How do I add a new field to an event form

    what is the error?

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