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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / How do I add a new fie...
Customer Insights - Journeys forum

How do I add a new field to an event form

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Posted on by NatalieR 5

Hello,

I tried to edit my event form, and when I selected the "new field" button, I got an error message. Tried several times. How do I get around this?

Thanks,

Natalie

Categories:
Event Planning and Management
I have the same question (0)
  • Wouter Madou Profile Picture
    Wouter Madou 3,392 on at

    what is the error?

  • NatalieR Profile Picture
    NatalieR 5 on at

    dyn.PNGdyn2.PNGThanks for getting back so quickly

    It says

    "An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics 365 community for suggestions.."

  • Wouter Madou Profile Picture
    Wouter Madou 3,392 on at

    That's quite generic :).

    You are allowed to edit forms / create fields?

    Are you sysadmin / customizer?

    Does the issue occur on other entities/forms as well?

    What is your browser that you are using?

    I have no problems changing the event form through chrome as admin.

    (If your situation is the same, I would recommend creating a support issue after you tried in a new session with incognito mode.)

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at

    Hi Natalie,

    I agree with Wouter's comments.  Also, are you on the latest version on the solution?  I just updated my instance to July last night and I am able to create fields without issue for Events.  I'm also have system admin privileges as well.  If nothing on Wouter's list or having the updated version works, I would also suggest the support ticket route.

    Thanks,

    Megan

    Please mark as Verified if this answers your question!

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