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Microsoft Dynamics CRM (Archived)

Activities Tracking At The Account and Contact Level

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Posted on by 30

Hi, 

What I got is a list of contacts assigned to me. I usually put them in a marketing list for ease of grouping-contacts I made during a conference. how can get a activity report on such a group of contacts.

Is there a way to track activities on a marketing list?

Thanks 

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  • Aditya Jain Profile Picture
    Aditya Jain 30 on at
    RE: Activities Tracking At The Account and Contact Level

    Than You David. Another question. will this work in case the activities are not 'set regarding'. we got a workflow that tracks activity on email i.e. abc@xyz.com. they reflect in the record but are not reflected in the activity report.

  • David Jennaway Profile Picture
    David Jennaway 14,063 on at
    RE: Activities Tracking At The Account and Contact Level

    You can create a saved query in Advanced Find - e.g.

    Activities

    Activity Parties (Activity)

     Party (Contact)

      Marketing Lists

       Marketing List Equals <ListName>

    This will show all activities relating to contacts in a given marketing list. To the same for accounts, change the link to Party (Account)

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