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Hi All,
How to resolve the duplicate payment voucher number issue?
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GP allow us to enter duplicate document number for all the modules except Payables ( For Payables we need to mark the duplicate Check Number option in Checkbook maintenance window).
The above marked two payments are belongs to receivables. So, I think we can't restrict duplicated document in the cash receipts window (Receivables) without any customization.
Hope this helps!!!
Hi soma,
This is single entry posted however it appearing twice and have same reference number. How to resolve this?.
Go to Transaction by Document inquiry window under sales module and enter the document number PYMNT000000000150 in both from and to field and check whether this retrieve single or double entry.
Your early reply is much appreciated.
It just retrive a single entry. But in back end the table CM20200 shows double record. How it happens and how to solve this?
This is strange. Please check your Current Checkbook Balance and Current Cash Account balance. If everything is fine then remove the unwanted entry from the tables CM20100 & CM20200 and check again.
Note: Make sure you have latest backup of the company database.
Hi Pragadees!
I would check the CM20100 & CM20200 as Soma had suggested to see if there is an actual duplicates in the Bank Rec tables. When the transaction was posting it could have posted twice to Bank Rec due to a posting interruption.
Please let us know if you have any further questions!
~Thomas Newcomb
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Dynamics GP Support
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