1,670
Hi,
i created new business rule to opportunity entity when i choose "status raison" as options field "equal to" "value" and i selected the value, i don't validate the condition, i do no why !
any idea ?
i can't validate the condition (if i choose the field of options)
*This post is locked for comments
Ammar,
Because it will follow the Active Status
CRM has two statuses: Status and Status Reason
While Status only for Active or Inactive
For each Status you have status reason.
Seems Business rule wont update the inactive record, so by default it can be CRM detect only those status reason valid for status.
Thanks,
the business rule nt activated,bacause i'm editing the BR but the conditio not validated if the field type (options) i do no why ?
Hi Ammar , Pls sure that you have activated the Business rule and after that publish the entity/solution.
It is possible to share screenshot of your Business rule.
#1
André Arnaud de Cal...
291,391
Super User 2024 Season 2
#2
Martin Dráb
230,445
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
