
When you enter a sales return, you can choose how many and wich type those quantities are: Available, damaged, returned.... But after you posted that return how can you know how many went to each quantity type? Can't find it anywhere if I go to the historical return.
Hope I was clear!
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I have the same question (0)You can view this details in Sales Line Items Smart List (MS Dynamics GP --> Smart List).
For example: Assume, you have created a return document with 2 quantity (1 damaged & 1 On hand) and posted. If you want to see this details, go to Smart List and Choose Sale Line Items and add the column what all are you want such as QTY damaged, On Hand etc.,. Then set filter for the posted return document and click OK to view the detail for the same.
Hope this helps!!!