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I have a client who's invoice e-mail body shows the variable instead of the data.
In other words, the body of the e-mail says {%Document Number%} instead of the actual Document number.
We tried deleting it and re-inserting it to no avail.
The validate button in the e-mail message setup doesn't give any errors.
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Thank you for using Community Forums. My name is Becky and I will assist you.
It sounds like your message may be corrupt. I would go to Tools | Setup | Company | E-mail Message Setup. Pull up you Message ID and remove the current Body section. Then re-add it making sure to the insert the SOP Number field onto the message. The body should say {%SOP Number%} after you do this.
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