We have a number of environments for testing etc. We had a script error caused by an out of the box web resource. After removing this and testing in our DEV environment, the script error went away and Microsoft advised testing before deploying to PROD. I went to move the relevant solution to our TEST ad UAT environments but was informed this would fail due to a dependency caused by a required update to the Dynamics 365 Customer Service Intelligence Power App in the environments.
So, I updated these apps in TEST and UAT and was able to move the relevant solution. This solution also contains our duplicate detection rules. In order for our Contact Centre to test all is ok, I went to enable the Duplicate Detection Rules but was greeted with an error where the condition settings should be and the publish buttons on the rules not working at all.
The error is as follows:
I am at a loss what has caused this since we updated the relevant app. I can see nothing in this update that has anything to do with Duplicate Detection etc. It states a security group we can identify but we have no idea what we need to change to fix this.
4
Share
Report
All responses (
Answers (
