Outlook Add-in - Automatically create records in Microsoft Dynamics CRM - Missing Contacts in drop down

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Posted on by Stangride

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Hi:

We have a user that is running CRM 2016 8.1 and on one of their computers the "Automatically create records in Microsoft Dynamics CRM" drop down list only has "Leads", "Contacts" is missing. Other users have "Contacts" In the list. The user is running Outlook 2016 x86 and CRM Outlook Add-in x86. Does anyone know why "Contacts" could be missing from the drop down?

Thanks,

Stangride

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